Candy SHopPecan House
By Phone
By E-Mail
By Mail
By Fax
Directions to the Store
Christmas Deadline
Ordering, Shipping & Payment Information
We Currently Do Not Offer Online Ordering.
You May Easily Place Your Order in One of Three Ways.


B
Y PHONE:
The quickest & easiest way to order is to browse our on-line catalog, make                   your selections, & call us at 1-800-487-9194 or (Austin)  512-288-1196 (During business hours). We can then provide personal assistance & will take your credit card information over the phone. Please have order, shipping information, and your VISA, MC, DISCOVER or AMEX ready when you call. For large Holiday Gift Orders shipping to multiple addresses, we prefer that you phone in or FAX your order.

B
Y FAX:
FAX your order to (512)-288-4566. (No cover sheet is needed & credit card information can be included). Please make sure we have your name & phone as well, and if they are gifts for other folks, please include their telephone number and what you
 would like as a greeting on the gift card.  We will call and confirm receipt of your Faxed order. CREDIT CARDS: We accept VISA, MC, DISCOVER & AMEX!

BY EMAIL:
For questions or inquiries only on our products please feel free to Email us. Our Email address is navidadfarms@peoplepc.com.  We will respond as quickly as possible. 
PLEASE DO NOT EMAIL ORDERS TO US...THEY MUST BE PHONED IN!  Also please do not included any credit card information on your email! 

OR JUST COME VISIT OUR STORE: We are in Austin, Texas! Bring your gift & address list to our retail store, enjoy a cup of coffee, sample some candies, choose and ship your gifts right from the store. You may choose from our gift boxes  & baskets on display or custom make gift baskets or boxes from our great selection of food, candies & gifts. We have a newly stocked gift room & year-round Christmas.   It is an enjoyable shopping experience!

DIRECTIONS TO OUR RETAIL STORE Austinites & Visitors:
Our retail store is located between Austin & Dripping Springs on Highway 290 West.  It is four miles West of Oak Hill on Highway 290.   From Downtown Austin, take Loop 1 (Mopac) South and follow signs toward Johnson City or from I-35 South, Exit 290 West (Ben White) and follow signs towards Johnson City.   Four miles PAST the junction of Hwy 71 & Hwy. 290 West, we will be on the right hand side (over the hill from the "Valero" Gas Station).

SHIPPING INFORMATION

AS OF TODAY-12/15 WE ARE ONLY ABLE TO ABSOLUTELY GUARANTEE  GIFT SHIPMENTS WITHIN TEXAS at regular shipping rates.   Orders may still be placed and will go out  ASAP but we can only guarantee those shipping within Texas. In all probability they will make it in time for Christmas but we cannot guarantee it.

NOTE:  For those who have waited until the last minute:  It is my thought that it is always nice to extend the holiday between Christmas & New Years Eve.  Often, gifts arriving in this in-between time are very well received because just when they think the gift giving is done, here comes another gift!  So rather than killing yourself with expedited shipping charges, (which because of gas & airline pricing will be VERY high this year) think about "just  being a little later"...often "after Christmas gifts" are just as nice.  Just a thought.

We ship UPS ground within the continental United States and our rates are based on the shipping chart listed below. Please call to arrange for shipments outside the continental US.  Expedited services are available but at additional costs.  We do generally try to ship the order out the same day it is received so expedited services are not needed.

UPS requires a physical address. NO P.O. BOXES!

If faxing in or mailing in an order, please included all the necessary information. Be sure to include the name, address & phone number of the person/company being shipped to as well as your own name, phone.  If sending to a business address, please include                the name of the business.   Check all addresses carefully!  Do not forget                      Suite #s, Building #'s, & Apartment #s!  
Shipments returned to us by UPS               because of incorrect or incomplete addresses will cause delay and be subject to an additional re-shipping charge + $5.00.

Shipping charges are based on product purchase price and will be figured separately      on each different address being shipped to.  The Gift boxes & certain baskets have their own individual shipping and are listed next to the product. UPS Ground Shipping charges on product will be based on the following:

      SHIPPING WITHIN TEXAS            SHIPPING OUTSIDE OF TEXAS                

            $ 0-$ 30.99      $10.75                                $ 0-$ 15.99          $10.75

       $31.00-$39.99     $12.00                            $16.00-$29.99         $13.00

       $40.00-$56.99     $13.50                            $30.00-$44.99         $14.50

       $57.00-$80.99     $14.95                            $45.00-$65.99         $15.95

       $81.00-$100.00   $17.00                            $66.00-$80.00         $18.00

       Over $100.00 add 18%                            Over $100.00 add 18%

Our Shipping prices are based on UPS rates and are as fair as we can make them.  They include our costs for packing, packaging materials  & supplies as well as our UPS costs.  With the gas situation as it is, they are subject to change.  Certain orders will be subject to extra packing costs depending on item & weight (IN-SHELL PECANS, cases of salsas, pickled products etc..)  Some items will require additional packing charges.   

 

CONTACT US: 512-288-1196 TOLL FREE: 1-800-487-9194
EMAIL US:
navidadfarms@navidadfarms.com